15 November 2018

A major water meter infrastructure upgrade is beginning in the Gunnedah Shire with the installation of automatic water meter devices at Gunnedah, Curlewis, Tambar Springs and Mullaley.

Fully funded by Gunnedah Shire Council, the project will see automatic water meter devices fitted at approximately 4500 homes and businesses throughout the Shire. The project will be commencing in December, with the devices to be installed by 30 June 2019.

Gunnedah Shire Council Manager Water Services Kevin Sheridan said the automatic water meter devices will be a useful tool for both Council and residents to more accurately monitor water usage and identify issues, such as leaks, faster.

“The automatic meter devices provide real‐time water usage readings,” Mr Sheridan said.

“Council and customers will be able to use a web-based management tool to constantly measure volumetric use and identify water leaks whilst more accurately monitoring pressure and flow throughout the network, ultimately reducing water bills and operational costs.”

Mr Sheridan said the data collected from the devices, such as daily and target usage, as well as cost per day will be a great asset for future water infrastructure planning.

"The reporting processes will allow Council to better monitor peak demand and plan for water upgrades, as well as be notified if the water meter devises are tampered with,” he said.

The automatic water meter devices replace existing meter devices and need to be installed by hand on every property with access to town water. The device battery lasts for approximately 15 years and does not incur any costs for the property owner.

Mr Sheridan said customers may experience periodic water interruptions while the devices are being fitted.

“There is a need to reach the water meter devices during the installation. Residents are asked to ensure the meters are accessible to avoid Council disturbing the gardens,” Mr Sheridan said.

“Council staff will let residents know ahead of time when they should expect works and water disconnections to be occurring in their area.”

The data will also be used for billing purposes. Customers will have the option to view their usage and compare it to the water bill provided to them by Council.

For more details about the project, please contact our customer service team on (02) 6740 2100.

Photo Caption: Manager Water Services Kevin Sheridan displays the automatic water meter device which will replace the old one.

ENDS

Media Contact: Brooke Maisey 6740 2100.